Negotiation Skills
Your course content includes:
- Clearly defining negotiation, when we negotiate and how often
- Core negotiation skills required
- Conducting a negotiation
- Benefits & costs
- The process
- Preparation is key
- Positions – Ideal/Realistic/Minimum
- Prioritising your objectives
- Assessing your opposition
- Listening skills
- Methods of closure
- Hints and tips
- Practise, Practise, Practise...
- Content updated: November 2018
Comprehensive delegate handout packs:
- Containing practical and well written theory (15 Pages)
Your team and individual task exercises:
- Extensive group negotiation scenario – Company vs. workforce positions, Special grants committee
- How to persuade and influence your partner
- Persuading your partner
- Preparation discussion
- Setting priorities group task
- Listening exercise
- Benefits and cost of negotiation
- Delegate action plan – what are they going to use in their day to day role
Detailed trainers notes, containing:
- Advising you about the equipment you will need to deliver this session
- How to run tasks and activities, with potential outcomes and discussion
points
- Estimated timings for all discussions, tasks and activities
- When to use each slide, with relevant comments
- General housekeeping
- Hints and tips and where and when to offer guidance and direction
PowerPoint presentation slides:
- 12 slides mirroring your course and delegate handout packs
Audience level: Intermediate through to Managers |
